General Manager
Full time day and night receptionist. Application to be sent to renaud@malonehotels.com More Details LessType of contract: CDI / CDD or extras Within our team, your main missions will be the following: - ensure the permanence of the reception-reception of the establishment - ensure the quality of services offered to customers. - Customer loyalty and satisfaction - Perform tasks specific to the reception / reservation (invoicing and collection of customers, manage telephone calls, process emails, process reservations in a dematerialized way, process all customer requests, etc.) Main qualities: - Know how to work alone and know how to make the right decisions in the event of a problem. - Have a sense of hospitality, service and teamwork. - Sense of organization - Taste for service and human relations - Fluency in French and English - Knowledge of Médialog is appreciated Good presentation, smiling.
As a family of charming hotels, we all take great pride in being genuine ambassadors of the Malone Hotels Collection. Shaped by decades of international know-how and local insights, our passion for travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Your day to day
As General Manager you’ll provide day-to-day leadership and direction by maximizing financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards and building awareness of hotel and brand in the local community.
What we need from you
Bachelor’s degree / higher education qualification / equivalent in Hotel Administration or Business Administration, plus five to ten years of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global Malone Hotels Collection family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.
