OPERATIONAL MANAGEMENT
- Optimized human resources management
- Recruitment and internal training of teams
- Negotiation of partner and supplier contracts
- Cost monitoring, management ratio and reporting
- Accounting and financial management
- Setting up hotel classification
- Monitoring of security procedures
- Technical follow-up of the establishment (Daily maintenance, Small construction sites or partial or total renovation)
REVENUE MANAGEMENT
- Precision yield management
- Commercial management of sales partners
- Development of sales and optimization of hotel performance
- Development of direct sales and customer loyalty
- Implementation of the budget and the pricing strategy
- distribution management
- Competition analysis
COMMUNICATION & MARKETING
- WEB communication management (marketing campaign, addwords...)
- Set digital marketing strategy
- Website management
- Customer database development
- Regular marketing campaign via customer database
- Optimize image and E-reputation of the establishment
- Proactive community management
- Maintenance and development of social networks
PROJECT MANAGEMENT AND WORKSITE ASSISTANCE
- Work project coordination
- Programming and management of works
- Selection of stakeholders and craftsmen/different trades
- Development of concept and decorative project with interior designer
- Work planning management
- Feasibility study and budget estimate
- Administrative authorization follow-up
- Safety Committee
REPORTING
- Monthly business report
- Follow-up of additional sales
- Cost management and control tracking table
- Accounting situation
- Customer satisfaction monitoring and E-reputation
